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Hosting Services Questions

	Frequently Asked Questions
	Hosting Services	Domain Names	Email Services
	Support & Billing Services	General Questions & Articles	Reseller Hosting

General

• Is there a phone number for sales enquiries?
• I don't live in Australia. Can I still host with you?
• Will there be pop-ups or advertising on my webspace?
• How much disk space do I need for my web site hosting?
• How much transfer per month do I need?
• What happens if I go over my account transfer limit?
• Am I able to access my web site without the "www"?
• Can I set my own customised error pages?
• Is your hosting compatible with Dreamweaver and FrontPage?
• Do you host adult sites or allow us to SPAM?
• Can I host MP3 files, or games and software downloads on my site?
• What do your existing clients say about your services?

Servers and Datacenters

• What backups of my files do you make?
• Can you show me proof of your reliable server uptime?
• What is the servers' hardware configuration?
• How much bandwidth do your servers have as a whole?
• Where are your servers and datacenters located?
• How fast are the datacenter connections?
• Can a phpBB forum be hosted?
• What is virtual web hosting?
• What is the Apache Web Server?
• Do your servers support Server-Side Includes (SSI)?
• Why use Linux Web Hosting?
• Can I use Flash with your servers?
• Are Windows web hosting servers available?
• Can I switch between Linux and Windows plans?

cPanel Control Panel & Plesk Control Panel & Statistics

• What kind of stats do you provide about the visitors to my site?
• How do I get to my web site statistics?
• I have never used cPanel Control Panel. What can I do with it?
• I don't like using FTP, do you have a web-based file manager?
• What does cPanel Control Panel look like?
• How do I install Microsoft FrontPage Extensions from cPanel?
• What is Plesk Control Panel?

PHP, Perl, MySQL, Access, ASP, SSL Secure Hosting

• What is Perl web hosting? Do you support it?
• What is PHP web hosting? Do you support it?
• What is MySQL? Do plans support MySQL web hosting?
• Does your web hosting support ASP and ASP.NET pages?
• Can I use a Microsoft Access database on your servers?
• Is secure (SSL) hosting available?
• Can I get a dedicated IP address?
• Can I get a personalised SSL certificate?
• Can you install my existing SSL certificate?
• What advantages does SSL web hosting have over regular hosting?
• What are the locations of Perl and Sendmail?
• Are the GD or Curl libraries available on your servers?
• Can you provide the PHP options from a phpinfo.php script?
• Can I use Mambo, or other common website scripts?

If you have read our FAQs pages and cannot find an answer to your question, please contact us. We are more than happy to answer any enquiry about our services.